Twitter Sentiment Analysis – Part 2. Extracting and Mining Twitter Data Using Zapier, RapidMiner and Google/Microsoft Tools

March 29th, 2013 / 21 Comments » / by admin

In this post I would like to build on what was developed in first iteration to this two part series describing Twitter data extraction and sentiment analysis. In part one, I explained how anyone can extract Twitter data into Google Docs spread sheet and then transfer is into a local environment using two different methods. In this series-final post, I would like to show you how this data can be analyzed for sentiment i.e. whether a specific Twitter feed can be considered as negative or positive. To do this, I will employ free software called RapidMiner which can be downloaded from HERE as well as two separate data sets of already pre-classified tweets for model learning and Microsoft SQL Server for some data scrubbing and storage engine. Most of the files I am using in this project can be downloaded from HERE (including all the SQL code, YouTube video, sample data files etc.).

To get started, I created two tables which will house the data, one for reference data which already contains sentiment information and one for the data extracted from Twitter which hasn’t been analysed yet using the following code:

CREATE TABLE [dbo].[Twitter_Training_Data]
([ID] [int] IDENTITY(1,1) NOT NULL,
 [Feed] [varchar](max) NULL,
 [Sentiment] [varchar](50) NULL) ON [PRIMARY]
GO

CREATE TABLE [dbo].[Twitter_Test_Data]
([ID] [int] IDENTITY(1,1) NOT NULL,
 [Feed] [varchar](max) NULL) ON [PRIMARY]
GO

Next, I downloaded two files containing already sentiment-tagged Twitter feeds. These are quite large in size and probably overkill for this project but, in theory, the more data we provide for model to learn to distinguish between NEGATIVE and POSITIVE categories, the better it should perform. I imported and percentage sampled (for smaller dataset) the data from the two pre-processed files using a small SSIS package into my local MS SQL Server database together with the file containing Twitter feeds created using Zapier (see previous post) which hasn’t been analysed yet. The records from the reference data went into ‘Twitter_Training_Data’ table whereas the feeds we will mine were inserted into ‘Twitter_Test_Data’ table. The whole SSIS solution is as per below (Control and Data Flow)

Twitter_Sentiment_Analysis_2_SSIS_1

Twitter_Sentiment_Analysis_2_SSIS_2

To be more flexible, I have also created two variables inside the package which hold the table names the package populates.

Twitter_Sentiment_Analysis_2_SSIS_Variables1

These variables get passed into the stored procedure which allows it to be applied to both tables. To pass the variables to the data cleansing stored procedure I assigned the variable name in ‘Parameters Mapping’ property of each of the two Execute SQL Tasks with its corresponding data type to a parameter as per below.

Twitter_Sentiment_Analysis_2_SSIS_3

The reason for storing this information in a database rather than a file is simply because once in a table, the data can undergo further cleaning and formatting using the logic implemented in the SQL code. As I found out the hard way, a lot of the strings people put into their tweets contain tons of useless ACSII characters and shortened URL references which only pollute the test data and confuse the model. Also, reading data from a database can incur substantial performance increase. To further clean the data, I created two functions, one to weed out non-alphanumeric characters and one to remove references to URLs. As the classification mining model relies on words which are greater than 2 characters in length and web application generated URLs are mostly comprised of artificially created strings, these characters don not contribute to the overall outcome and in many cases can in fact skew the output. These two functions get used by the stored procedure which executes as the final step of the ETL package. The SQL code for those is as per below.

--CREATE STRING SPLITTING FUNCTION
CREATE FUNCTION [dbo].[Split] (@sep VARCHAR(32), @s VARCHAR(MAX))
RETURNS @t TABLE
 (val VARCHAR(MAX))
AS
   BEGIN
     DECLARE @xml XML
     SET @XML = N'' + REPLACE(@s, @sep, '') + ''
     INSERT INTO @t(val)
     SELECT r.value('.','VARCHAR(1000)') as Item
     FROM @xml.nodes('//root/r') AS RECORDS(r)
     RETURN
  END
--CREATE FUNCTION TO REMOVE UNWANTED CHARACTERS
CREATE FUNCTION [dbo].[RemoveSpecialChars]
(@Input VARCHAR(MAX))
RETURNS VARCHAR(MAX)
BEGIN
   DECLARE @Output VARCHAR(MAX)
   IF (ISNULL(@Input,'')='')
      SET @Output = @Input
   ELSE
   BEGIN
    DECLARE @Len INT
    DECLARE @Counter INT
    DECLARE @CharCode INT
    SET @Output = ''
    SET @Len = LEN(@Input)
   SET @Counter = 1
       WHILE @Counter <= @Len
       BEGIN
          SET @CharCode = ASCII(SUBSTRING(@Input, @Counter, 1))
          IF @CharCode=32 OR @CharCode BETWEEN 48 and 57 OR @CharCode BETWEEN 65 AND 90
		  OR @CharCode BETWEEN 97 AND 122
             SET @Output = @Output + CHAR(@CharCode)
          SET @Counter = @Counter + 1
       END
   END
   RETURN @Output
END
--CREATE STRING CLEANING STORED PROCEDURE
CREATE PROCEDURE [dbo].[usp_Massage_Twitter_Data] 
(@table_name NVARCHAR(100))
AS
BEGIN
	BEGIN TRY
		SET NOCOUNT ON

		--CREATE CLUSTERED INDEX SQL
		DECLARE @SQL_Drop_Index NVARCHAR(1000)
		SET @SQL_Drop_Index = 
				'IF EXISTS (SELECT name FROM sys.indexes
				WHERE name = N''IX_Feed_ID'')
				DROP INDEX IX_Feed_ID ON ' + @table_name + '
				CREATE CLUSTERED INDEX IX_Feed_ID 
				ON  ' + @Table_Name + '  (ID)';

		--REMOVE UNWANTED CHARACTERS SQL
		DECLARE @SQL_Remove_Chars NVARCHAR(2000)
		SET @SQL_Remove_Chars = 
				'UPDATE ' + @Table_Name + '
				SET feed = (select dbo.RemoveSpecialChars(feed))
	   
				DECLARE @z int
				DECLARE db_cursor CURSOR
				FOR
					SELECT id
					FROM ' + @Table_Name + '
					OPEN db_cursor
					FETCH NEXT
					FROM db_cursor INTO @z
					WHILE @@FETCH_STATUS = 0
						BEGIN
						DECLARE @Combined_String VARCHAR(max);
						WITH cte(id, val)  AS (
							SELECT a.id, fs.val
							FROM ' + @Table_Name + '  a
							CROSS APPLY  dbo.split('' '', feed)  AS fs
							WHERE fs.val NOT LIKE  ''%http%'' and a.id = @z)
						SELECT @Combined_String = 
						COALESCE(@Combined_String + '' '', '''')  + val
						FROM cte

						UPDATE ' + @Table_Name + '
						SET feed  = ltrim(rtrim(@Combined_String))
						WHERE ' + @Table_Name + '.id = @z

						SELECT @Combined_String = ''''
						FETCH NEXT
						FROM db_cursor INTO @z
						END
					CLOSE db_cursor
					DEALLOCATE db_cursor'

		--RESEED IDENTITY COLUMN & DELETE EMPTY RECORDS	SQL
		DECLARE @SQL_Reseed_Delete NVARCHAR(1000)

		SET @SQL_Reseed_Delete = 
				'IF EXISTS	(SELECT   c.is_identity
				FROM   sys.tables t
				JOIN sys.schemas s
				ON t.schema_id = s.schema_id
				JOIN sys.Columns c
				ON c.object_id = t.object_id
				JOIN sys.Types ty
				ON ty.system_type_id = c.system_type_id
				WHERE  t.name = ''+ @Table_Name +''
				AND s.Name = ''dbo''
				AND c.is_identity=1)
				SET IDENTITY_INSERT ' + @Table_Name + ' ON

				DELETE FROM ' + @Table_Name + '
				WHERE Feed IS NULL or Feed =''''

				DBCC CHECKIDENT (' + @Table_Name + ', reseed, 1)
				SET IDENTITY_INSERT ' + @Table_Name + ' OFF

				ALTER INDEX IX_Feed_ID ON ' + @Table_Name + '
				REORGANIZE'

		EXECUTE sp_executesql @SQL_Drop_Index
		EXECUTE sp_executesql @SQL_Remove_Chars
		EXECUTE sp_executesql @SQL_Reseed_Delete
	END TRY
	BEGIN CATCH
		IF @@TRANCOUNT > 0
		BEGIN
			ROLLBACK TRANSACTION
		END

		DECLARE @ErrorMessage NVARCHAR(4000);
		DECLARE @ErrorSeverity INT;
		DECLARE @ErrorState INT;
		SELECT 	@ErrorMessage = ERROR_MESSAGE(),
				@ErrorSeverity = ERROR_SEVERITY(),
				@ErrorState = ERROR_STATE();
		RAISERROR (
				@ErrorMessage
				,-- Message text.
				@ErrorSeverity
				,-- Severity.
				@ErrorState -- State.
				);
	END CATCH
		IF @@TRANCOUNT > 0
			BEGIN
				COMMIT TRANSACTION
	END
END

The package extracts Twitter feeds from each of the three CSV files (I downloaded them as XLSX and converted into CSV simply by opening them up in Excel and saving again as CSV as SSIS can be a bit temperamental using Excel as a data source), storing them in assigned tables and performing some data cleansing using the above SQL code.

After both training data and new observations have been loaded into the database it is time to fire up RapidMiner. If you have any experience with ETL applications relying on drag-and-drop transformations functionally you should feel at home using RapidMiner. Using it is similar to building an SSIS routine on a development pane and linking individual transformations to create a logical data flow. To start, we need to create a database connection to read our tweets from SQL Server. There are numerous tutorials on the Internet and a few particularly useful ones on YouTube on how to install JTDE driver on the Windows box to read data from SQL Server instance so I won’t go into details on how to accomplish that. Below is a screen shot of the connection I set up in RapidMiner on my machine.

Twitter_Sentiment_Analysis_2_DB_Conn_RapidMiner

Finally, it is time to develop the model and the rest of the solution for Twitter data classification. As explaining it step by step with all supporting screen shots would require at least another post, I decided to provide this overview as a short footage hosted on YouTube – see below.

You can also download the original footage with all the complementary files e.g. SQL code, source data files etc. from HERE.

If you enjoyed this post please also check out my earlier version of Twitter sentiment analysis using pure SQL and SSIS which can be viewed from HERE. Finally, if you’re after a more adhoc/playful sentiment analysis tool for Twitter data and (optionally) have some basic knowledge of Python programming language, check out my post on using etcML web based tool under THIS link.

Tags: , , , , , ,

2013 Magic Quadrant for BI and Analytics Platforms Released by Gartner

March 27th, 2013 / No Comments » / by admin

This time I am a little bit late off the mark but thought that the news is still timely and topical. The 2013 Magic Quadrant for BI and Analytics platform got released by Gartner and it seems that the dominant theme for 2012 was data discovery and predictive analytics. In my opinion, this is likely to continue if not intensify in 2013 as self-service BI, coupled with predictive modelling, simulation an data mining will slowly start making inroads into what is considered as standard BI capabilities. Anyhow, a copy of the quadrant is as per the image below and full report with detailed description of each vendor can be accessed form HERE.

Gartner_2013_BI_Magic_Quadrant_Img